In italics explained in “everyday language”:
We buy goods from all over the world under different conditions, but always try to trade with the best suppliers. The right to complain about used goods is at least 3 months and up to one year. Used goods from our own warehouse can be returned, but used goods bought abroad cannot be returned.
The right of return for new goods applies to the same conditions as from our supplier. Most often, it is to be expected that only part of the product's price can be refunded, as the condition of the product must be checked before it can be delivered to another customer.
PRO-CONSULT sends as standard, packages as normal parcel post, unless otherwise requested by the customer. The price for the freight is charged to the customer. If a package is lost en route from PRO-CONSULT to the customer, PRO-CONSULT will provide another item. If the compensation amounts to more than DKK 40,000, PRO-CONSULT transfers the responsibility for compensation to PRO-CONSULT's product liability insurance.
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We are local experts in industrial electronics. Through our departments in Viby Sjælland, Vejle and Padborg, we cover Denmark and other countries.